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Wednesday, January 14, 2009

How to Effectively Collect Money - Successful Collectors Practice The 3 "P's"

In collecting money from delinquent accounts receivable accounts there is right way of doing it if we want our collection efforts to be successful. We want to practice what I call the three "P's": We want to be Professional, Pleasant, and Persistent.

1. Professional. Collecting money legally is what being professional is all about. It means that we must be familiar with federal and state collection laws. Federal laws like the Fair Debt Collection Act and the Fair Credit Reporting Act. free insurance quotes online for health care providers the Health Insurance Portability Act (HIPPAA) as it applies to obtaining payment for health care.

State collection laws vary state by state. And you should not only be familiar with the laws of your state but also the laws of the state where your debtor resides. However, I can tell you after presenting collection seminars in all 50 U.S. states, the principles of collection law are the same in all states.

2. Pleasant. The interesting thing about collection law is what is legal is usually what is effective in collecting money. And what is illegal is usually ineffective and you would not want to do it even if you could.

What I mean by that is hard ball, aggressive collection techniques don't work. I realize that a lot of collectors use them, but they are not effective.

There are some things you can do that may help you coerce payment from your debtors. Like turning them over for collections. Or taking them to court. Or reporting them to a credit reporting agency according to the Fair Credit Reporting Act. But when all is said and done debtors will pay the creditors they want to pay.

And they will tend to pay the ones who are being pleasant with them -- creditors who are trying to see it from the debtor's point of view. Stephen Covey, the author of The 7 Habits of Highly Effective People, says the fifth habit of highly effective people is they seek first to understand before they are understood. So if you will seek first to understand it from the debtor's perspective, it puts you in a much better position to be understood yourself.

Debtors also tend to pay creditors who are trying to get the problem solved. So I urge you to never think of yourself as a collector. Instead, think of yourself as a problem solver. If you can get your debtor to think of you as a problem solver you will collect a lot more money.

I'll give you an example. When I was collecting money I used to say things like this: "Bill, you have been a customer of ours for several years now. During that time we have mutually benefited from our relationship. I know Nevada Lemon Laws when can get this problem solved."

Do you see what I did? I first established some common ground with the customer. In my case a business relationship of some standing. In your case it may be you both like gardening. It does not matter what the common ground is. But when you can establish it, it is a good idea to do so.

Then I reminded the customer that we have both benefited from our relationship; not just me but the customer as well. If we don't remind our customers of that, they forget it. They do benefit as well.

And then I used that to segue into setting myself up as a problem solver by simply saying, "I know together we can get this problem solved." Now the debtor is no longer thinking of me as a collector. He is thinking of me as a problem solver. We are no longer adversaries. We are working on the same side of the table to try to get the problem solved.

3. Persistent. And the third "P" is we want to be persistent. It means that after the initial contact with the debtor is made, we must keep additional contacts on strict schedule. And it means we must have a good follow-up system. I'll address the issue of effective follow-up systems in a future article.

So remember that debtors pay the creditors they want to pay. And they will usually pay the creditors who are practicing the three P's: Professional, Pleasant, and Persistent.

Larry Holmes invites you to visit larrydholmeslarrydholmes. You will learn about the culture of money: making it, investing it, managing it and collecting it.

What's in a Memory Card?

Let's face it, we stopped storing things the old fashioned way - you know papers, file folders, photo albums etc. a long time ago. At least twenty years! Now a days we store all that in a much better and smaller way! We store it in our digital camera memory, and of course most of us have the sdhc memory cards now. We store it on our external hard drives, or our M2 memory cards. We store it on our Micro-SD Memory Cards. We live for the latest and greatest revolution in the memory stick evolution. We wait with baited breath to hear if our memory card has an upgrade so we can print faster or store more.

What's funny about our techno revolution is that we car donation believe we cannot live without these things. What's sad about this same techno revolution is that if our memory stick goes on the Fritz, we go into massive loss and mourning. We mourn the loss of the memory stick, sure. But we also mourn the potential loss of anything we had not yet downloaded.

Twenty years ago the concept of losing all our phone numbers because the memory card went bad was simply unheard of. We all had our rolodexes on our desks and happily flitted through those huge cardboard cards to find just the right number. We mourned the loss of a card perhaps, but we never really worried about it. We could always write another card.

Now we just gotta have a new memory card, or we gotta have a new memory stick - or sometimes we gotta have both. No matter, if we don't have memory sticks or memory cards, we can't survive.

When we shop, we don't look for any old memory stick, we gotta have just the right one. Maybe we are out looking for Micro-SD Memory Cards, or sdhc emmory cards. Maybe we are out to get an M2 memory card. You can bet, we won't give up until we find it. We are on a mission.

Mostly we order our memory cards online. That's the best way ultimately. So easy to type in a search window digital camera memory and surf away. We love it. We are hooked. There's no going back to cameras that use rolls of film, or printers that don't have external slots. There's no buying a second file cabinet, when you can simply get a second external hard drive. We live for techno. We bow to techno. We depend on techno. Down with the Rolodex. Down with the file cabinet. Bring on the latest and greatest in memory cards!

So What's in a Memory Card? Our lifestyle as we have come to know it.

The company offers competitive price for lowpricememory.co.ukmemory cards, Micro-SD Memory Cards and lowpricememory.co.ukM2 memory cards